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Background and aims

In 2016/17, Central and North West London NHS Foundation Trust commenced work to embed outcome measurement in routine practice through the psychological medicine clinical network.


Adopting the framework for routine outcome measurement in liaison psychiatry transformed the reports the participants sent to commissioners and managers and enabled the services to analyse what they were doing, whether they were helping and include patients’ own words to describe their experience.

Additional information

You can find out more about the work to embed outcomes measurement within liasion psychiatry services by accessing the NHS Mental Health Comissioning Network page.

The aim of the ZSA Case Studies is to introduce users to a range of examples of new and innovative practice, with the broad aim of working to support people with their mental health, bring awareness to and help prevent incidence of suicide. Please seek further information by contacting the ZSA and appropriate professional input prior to making a decision over its use.

This content was developed based on information within the public domain. If you would like to update this content, contact us

For more information on ZSA case studies, please refer to ZSA Policies.

Content last updated: 28/11/2022

If you have an example of innovative work and / or good practice that you would like to share with us, please e-mail: Contactus@zerosuicidealliance.nhs.uk