Type of Entry: Helplines, text lines, chat bots
Date added: 1 May 2020
Delivery type: Text messaging
Owned by: Mental Health Innovations
Contact: info@giveusashout.org
Website: SHOUT
Cost: No
Target audience: Anyone
Core elements
  • A free, 24/7 text helpline for mental health and suicide
  • Machine learning – detects suicide intent/thoughts
  • Machine learning – informed prioritisation protocol (the system can prioritise certain behaviours to receive support)
Recommended by
  • Heads together
  • Imperial College London
  • Royal foundation of the Prince and Princess of Wales
  • NHS England

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The aim of the ZSA Resources is to introduce users to a range of existing and new resources with a connection to supporting people with their mental health, bring awareness to and help prevent incidences of suicide. The ZSA do not endorse individual resources but instead aim to present standardised information to enable the user to make an informed decision over its use.

For more information on ZSA Resources, please refer to ZSA Policies.

Content last updated: 20/10/2022.

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